Product Development
The R&D department is the core of our current and future successful products. They shoulder the heavy responsibility of researching and developing new products and perfecting them. We are committed to this and invest from our annual revenue to ensure we are the innovative leaders in our markets.
Quality Control
Our QC department is responsible for implementing our plan of quality control and makes certain that product’s manufacturing is of the highest standard of quality. They implement and review the quality management work and planning. We ensure the raw materials and finished products pass the inspection quality standard and record all the analysis from the collected quality data.
Addressing customer’s concerns, the QC department supports our goal to improve product quality, address abnormalities and acts fast to make improvement measures. Sticking to the principle that unqualified raw materials are not put into production, unqualified semi-finished products do not reach circulation, and unqualified products are not to leave the factory.
Laboratory Equipments
We have our own laboratory, all raw materials must pass the test to ensure compliance with standards. We have the test equipments sach as the "ROHS TESTER", "WEATHEROMETER", and "SALT SPRAY TEST CHAMBER"
After-Sale Service
Customers are the assets of every business. We do our best to do everything to reach our goal of 100% customer satisfaction. So, we pay great attention to the after-sale service:
1. We are proactive to keep communicating with customers.
2. We provide a convenient way for customers to give us feedback.
3. We constantly carry forward the advantages of our products.
4. If our products have defects, we take responsibility and act swiftly to address.
5. We enhance quality control and firmly put an end to the same problem from recurring needlessly.
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Standard:Quality, Environment, and Safety Management System Issue Date:2016-06-06 Scope/Range:Organization Issued By:ZRX |
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Standard:CE Certificate Number:TB151011354 Issue Date:2015-10-24 Issued By:TOBY |
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Standard:CE Certificate Number:TB151011353 Issue Date:2015-10-24 Issued By:TOBY |
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Standard:BSCI Audit Summary Report Issue Date:2015-09-29 Issued By:ITS |
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Standard:ROHS Cetificate Issue Date:2006-12-05 Scope/Range:Electroniocal part of game table Issued By:SGS |
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Standard:CE Cetificate Issue Date:2006-12-05 Scope/Range:Game table range Issued By:SGS |
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Standard:Ceo-friendly Material Certificate Issue Date:2006-12-05 Scope/Range:Game table range Issued By:SGS |